I\u2019m a Senior UX\/CX Designer and design leader with 20+ years of experience creating intuitive, accessible digital experiences across healthcare, enterprise platforms, financial services, and e-commerce. I specialize in simplifying complex workflows and turning user needs, business requirements, and technical constraints into scalable, user-centered experiences.<\/p>\n
Most recently at Optum, I led UX\/CX initiatives across Prior Authorization, ECC, OCDC, and AI-enabled enterprise healthcare experiences, partnering with product managers, engineers, researchers, clinical and business stakeholders, and leadership. My work spans the full UX lifecycle\u2014from research and requirements through journey mapping, interaction design, wireframes, high-fidelity Figma prototypes, design systems, usability testing, accessibility, and implementation.<\/p>\n
I\u2019m a hands-on design leader who enjoys solving complex problems while bringing teams together around the user. I\u2019ve led and mentored designers, facilitated research and cross-functional decision-making, established reusable design patterns, and helped teams balance user needs, business objectives, accessibility, and technical constraints.<\/p>\n
My experience includes healthcare and insurance at Optum and Highmark, enterprise marketplace and e-commerce at Ritchie Bros.\/EquipmentOne, financial services, and high-stakes clinical technology developed in collaboration with Mayo Clinic Jacksonville.<\/p>\n
Core expertise: UX Strategy \u2022 UX\/CX Design \u2022 Enterprise Product Design \u2022 Healthcare UX \u2022 Figma \u2022 Design Systems \u2022 AI-Enabled UX \u2022 User Research \u2022 Interaction Design \u2022 High-Fidelity Prototyping \u2022 Accessibility\/WCAG \u2022 Journey Mapping \u2022 Stakeholder Facilitation \u2022 UX Leadership<\/p>\n","protected":false},"excerpt":{"rendered":"
I\u2019m a Senior UX\/CX Designer and design leader with 20+ years of experience creating intuitive, accessible digital experiences across healthcare, enterprise platforms, financial services, and e-commerce. I specialize in simplifying complex workflows and turning user needs, business requirements, and technical constraints into scalable, user-centered experiences. Most recently at Optum, I led UX\/CX initiatives across Prior […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-349","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/jasonnoble.net\/index.php?rest_route=\/wp\/v2\/posts\/349","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jasonnoble.net\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jasonnoble.net\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jasonnoble.net\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/jasonnoble.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=349"}],"version-history":[{"count":1,"href":"https:\/\/jasonnoble.net\/index.php?rest_route=\/wp\/v2\/posts\/349\/revisions"}],"predecessor-version":[{"id":350,"href":"https:\/\/jasonnoble.net\/index.php?rest_route=\/wp\/v2\/posts\/349\/revisions\/350"}],"wp:attachment":[{"href":"https:\/\/jasonnoble.net\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=349"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jasonnoble.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=349"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jasonnoble.net\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=349"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}